postmart
Server-checked pricesSeller-specific fulfilmentTrackable order states
POSTMART HELP CENTRE

Resolve the next step without guessing.

Choose the topic that matches your order, account or seller journey. Signed-in support cases retain their own reference and service level.

Track an orderSign in to Account, open Orders and select the latest shipment state.Cancel an orderEligible seller suborders can be cancelled before dispatch.Return or exchangeEligibility, pickup and QC depend on the product and order state.Delivery helpCheck serviceability, attempts, NDR, RTO and COD rules.Account and privacyManage addresses, preferences, sessions and deletion requests.Sell on PostmartReview requirements before beginning seller verification.
Still need assistance?

Open your account to create an identity-bound support case. Do not include payment credentials, government identifiers or unrelated sensitive information.